Speakers

Candice Benjes-Small
Candice Benjes-Small

Information Literacy Coordinator/Library Instruction Team Leader
Radford University
Radford, Virginia
cbsmall@radford.edu

Candice Benjes-Small is University Information Literacy Coordinator and Library Instruction Team Leader at Radford University. She received her MLIS from University of Texas at Austin in 1997, and was an Information Specialist at the University of Southern California’s Norris Medical Library until 2001, when she left for Radford University. She has delivered presentations on reference and instruction at many national library conferences, including ACRL, LOEX, and Reference Renaissance.
Jenifer Bond
Jenifer Bond

Assistant Director
Bryant University
Smithfield, Rhode Island
jbond2@bryant.edu

Jenifer Bond is the Assistant Director of the Douglas & Judith Krupp Library at Bryant University. She works closely with the Reference and Access Services departments to ensure that high touch service is consistently delivered in all public service library operations. Over the past decade, she worked in a variety of library and corporate environments, all requiring a high level of customer service. She received an undergraduate degree in Communications at Emerson College and a Master of Library Science at Simmons College.
Ted Chodock
Ted Chodock

Research Services Librarian
Landmark College
Putney, Vermont
tedchodock@landmark.edu

Ted Chodock graduated with a religion degree from Oberlin College and went on to earn a master’s of theological studies degree from Harvard University, with a focus on Asian religions. While a student at Harvard University and subsequently, he worked in various capacities at Andover-Harvard Theological Library. After teaching English as a foreign language in Japan and working as a counselor for homeless and mentally ill individuals in Northampton, Massachusetts, he completed an MLIS from Simmons College in 2007. He taught library instruction classes part-time at the University of Connecticut in the fall of 2006 and has been working as a Research Services Librarian at Landmark College, a 2-year undergraduate college for students with learning disabilities and AD/HD, for the last 2 years. His responsibilities include providing research assistance to students, faculty, and staff, teaching information literacy sessions, assessing library services, and acting as departmental liaison for the Humanities, Art, Natural Science, Communications, Mathematics, and Business departments. His research interests include applying universal design principles to information literacy and reference services, and developing library services effective at reducing library anxiety.
Laura Crain
Laura Crain

Associate Director for Collection Services
Saint Michael's College
Colchester, Vermont
lcrain@smcvt.edu

Laura Crain is Associate Director for Collection Services at Saint Michael's College Library and Information Services in Colchester, Vermont. Ms. Crain is responsible for the strategic management and development of all library collections at this residential liberal arts college of 2200 FTE students. She also provides reference and research services, serves as liaison to selected academic departments, and teaches library instruction sessions.Ms. Crain uses a variety of mechanisms for evidence-based collection development. These include a circulation-driven book budget allocation; circulation/volume analysis to determine areas for collection enhancement; analysis of database search statistics to determine unmet needs for journals; and annual cost/use review of database subscriptions. Prior to becoming head of collection management at Saint Michael's College in 1996, Ms. Crain held positions at Indiana University, Bloomington; Columbus Metropolitan Library in Ohio, and Indianapolis-Marion County Public Library in Indiana. Previously, Ms. Crain has presented at conferences of the ALA, ACRL, Vermont Library Association, and the Association of Vermont Independent Colleges. She holds a Master of Library Science degree from Indiana University and a Bachelor of Arts degree from the University of Virginia.
Elizabeth Dolinger
Elizabeth Dolinger

Research Services Librarian
Landmark College
Putney, Vermont
ElizabethDolinger@landmark.edu

Elizabeth Dolinger is a Research Services Librarian at the Landmark College Library in Putney Vermont, a 2-year undergraduate college for students with learning disabilities and AD/HD. Her responsibilities include providing research services to students, faculty, and staff, teaching information literacy sessions, collection development, assessment of library services, and acting as a departmental liaison. Her professional interests include collaborating about how to effectively teach research skills to a variety of learning profiles, adapting universal design principles to library instruction, and creating learning environments. She hopes to continue to share her experience working with and teaching students with learning disabilities and AD/HD with other librarians and teachers and to advocate for accessibility of library services. Previously she co-taught Research and Bibliography at Massachusetts College of Liberal Arts and has worked in both public and academic libraries since 2000. She earned an MLIS from Simmons College in 2007.
Jennifer Ferguson
Jennifer Ferguson

Reference Librarian
Rivier College
Nashua, New Hampshire
jferguson@rivier.edu

Jennifer Ferguson is Reference Librarian at Regina Library, Rivier College and provides reference and instruction to both undergraduates and graduate students. Jennifer has a BA from UCLA, an MA from Rutgers University and an MSLIS from Simmons College and has worked in both special and academic libraries.
Emily Horning
Emily Horning

Religious Studies Librarian/Coordinator of Humanities Instruction Programs
Yale University
New Haven, Connecticut
emily.horning@yale.edu

Emily Horning is Religious Studies Librarian and Coordinator of Humanities Instruction Programs at the Yale University Library, where she has worked since 1995. Prior to Yale, she was a Reference and Government Documents Librarian at Stony Brook University in New York. She received her BA and MA in History, as well as her MLS, at the University of California, Los Angeles, and remains a California girl at heart.
Maura Keating
Maura Keating

Reference Librarian
Bryant University
Smithfield, Rhode Island
mkeating@bryant.edu

Maura Keating is a Reference Librarian at Bryant University in Smithfield, Rhode Island where she has been busy integrating information literacy into the curriculum and implementing a new staff Wiki. Maura received her MLIS from the University of Rhode Island in 2004 and a BA in Film from Vassar College in 1997. Maura’s experience with branding was initiated during her tenure as a web developer at Seventeen Magazine.
Elizabeth Kocevar-Weidinger
Elizabeth Kocevar-Weidinger

Instruction/Reference Services Librarian
Longwood University
Farmville, Virginia
kocevarweidingerea@longwood.edu

Elizabeth Kocevar-Weidinger is Instruction and Reference Services Librarian at Longwood University, Farmville, Virginia. Before coming to Longwood in 1999, she was the Instruction Coordinator at Frostburg State University, Frostburg MD. She received her MLIS in 1993 from University of Texas at Austin and her M.Ed. in 1996 from Frostburg State University. Her most recent publication was Writing beyond the curriculum: Transition, transfer, and transformation written with H. Lettner-Rust, P. Tracy, S. Booker, and J. Burges in Across the Disciplines (2007, October 8). Her most recent presentation was Tasting (or testing) the fruit of the vine: Assessing assessment, presented with Susan Cooperstein at WILU 37, Kelowna, B.C.. She has published and presented on reference and instruction services, informal learning spaces, and millennial culture.
Laura Kohl
Laura Kohl

Head of Reference Services
Bryant University
Smithfield, Rhode Island
lkohl@bryant.edu

Laura Kohl is Head of Reference Services at Bryant University in Smithfield, Rhode Island. She received her undergraduate degree in Anthropology in 1999 from Boston University and her M.L.I.S. in 2004 from the University of Rhode Island. Ms. Kohl has been working in libraries of all types since 1995 and finds interaction with the patron, in person or via technology, the most interesting and gratifying piece of the library profession.
Allison Kukla
Allison Kukla

Application Support Specialist
Simmons College
Boston, Massachusetts
allison.kukla@simmons.edu

Allison Kukla is an Application Support Specialist for the Simmons College Technology Desk. Before assuming her current position, Allison worked as a Technology Desk student worker while earning a B.S. from Simmons College. She will begin pursuing a Masters in Library and Information Science at Simmons College this summer.
Laurie Kutner
Laurie Kutner

Reference abnd Instruction Librarian
Library Associate Professor
University of Vermont
Burlington, Vermont
laurie.kutner@uvm.edu

Laurie Kutner is Library Associate Professor and Reference and Instruction Librarian at the University of Vermont, where she is Library Liaison to the Rubenstein School of Environment and Natural Resources, the Environmental Program, the Anthropology Department, and Area and International Studies. Recently, she has done sabbatical research in Monteverde, Costa Rica, focusing on developing a further understanding of the information needs and challenges for the community of researchers who conduct their work in locations in the developing world; a specific focus on study abroad students was part of this larger research project.
Sara Laughlin
Sara Laughlin

Director
Monroe County Public Library
Bloomington, Indiana
laughlin@mcpl.info

Sara Laughlin lives in Bloomington, Indiana, home of Indiana University, where she occasionally teaches research methods, grant writing, and public library management at the School of Library and Information Science. In September 2007, Sara became director of the Monroe County Public Library, where she is presently spending her days wrestling with a $10 million budget, 170 employees, two large facilities, and a community of 130,000 customers of all shapes, sizes, interests, and needs.
Anthony Riccio
Anthony Riccio

Stacks Manager
Yale University
New Haven, Connecticut
anthony.riccio@yale.edu

Anthony Riccio grew up in New Haven's Annex neighborhood where the steady hum of the nearby American Steel and Wire factory carried into the well-tended backyard gardens of Italian immigrants. His early inspiration came from stories his immigrant grandparents and his American-born parents told him about Italy. He studied and traveled throughout Italy photographing daily life in the small villages of the rural south, journeys that led him to rediscover his family in southern Italy. In 1975 he won a "Florentine Fellowship" from Syracuse University to study in Florence for his M.A in Renaissance Art History. Returning to the United States in the late 70's he became the director of the North End Senior Citizen Center in Boston's Italian North End. He began a neighborhood preservation project documenting and preserving the life experiences of local immigrants who told him stories of their life experiences in Italy, their arduous journeys to America, the difficult work conditions they encountered when they arrived in the New World, and how they eventually became Americans. Anthony captured the old European lifestyle of these elders in his photographs before the North End was forever changed: condominiums replaced old coldwater flats and young professionals replaced elderly Italians on fixed incomes. The result of his documentary work was his first book, Portrait of an Italian American Neighborhood: The North End of Bostonian 1998. The book was reissued in an updated second edition by Globe Pequot Press in 2006.

In 1998, Anthony began a 9 year book project for The Italian American Experience in New Haven: Images and Oral Histories, a collection of oral history interviews and photographs of elderly Italian Americans from the New Haven's old neighborhoods. The book became the number one selling book at State University of New York Press in 2006. Anthony is continuing his work as an oral historian and photographer. He is writing the untold history of Italian women in Connecticut called Farms, Factories and Families: Italian American Women of Connecticut. Anthony Riccio has been the stacks manager of Sterling Memorial Library at Yale University for 12 years.
Kate Russell
Kate Russell

Electronic Information Librarian
Rivier College
Nashua, New Hampshire
krussel@rivier.edu

Kate Russell is Electronic Information Librarian at Regina Library, Rivier College. She is responsible for maintaining the integrity of the library's electronic information, including online serials, databases, and the ILS. Kate has a BA from Lyndon State College and a MSLIS from the University of Rhode Island. She is actively involved with NELA and is a New England Library Leadership Symposium (NELLS) graduate.
Stacy Schwartz
Stacy Schwartz

Library Assistant, Reference and Instruction
Simmons College
Boston, Massachusetts
stacy.schwartz@simmons.edu

Stacy Schwartz is the Library Assistant for Reference and Information Literacy at Beatley Library. She participates in planning and coordinating reference services and library instruction. She is currently pursuing her Masters in Library and Information Science and holds a B.S. from Cornell University.
Jenn Warner
Jenn Warner

Library Assistant, Access Services
Simmons College
Boston, Massachusetts
jennifer.warner@simmons.edu

Jenn Warner, a candidate for a Masters in Library and Information Science from Simmons College, has worked at the Simmons College Beatley Library for 3 years as an Access Services Library Assistant. She has a B.S. degree in Education from Lesley University and has been hiring, training and supervising student workers in various employment settings for the last 16 years.
Anne Washburne
Anne Washburne

Customer Service Speaker/Consultant
Portland, Maine
awashburne@gmail.com

For nearly two decades, Anne Washburne worked within the Customer Satisfaction Department at L.L.Bean, training, mentoring, and supporting the representatives who provide Bean's legendary customer service. She has presented workshops on customer service for a wide variety of library-related organizations, including MAHSLIN, The New England Library Association (NELA), NELINET, the Triangle Research Libraries Network, Brown University, and the Metrowest Regional Library System. Anne lives in Portland, Maine with her husband and toddler son, in whom she is trying to instill the words "Please" and "Thank you."